Privacy policy

1. Introduction

Welcome to Pergolas Signature (“the Company”, “we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy.

Write to us at info@pergolassignature.ca if you have questions or concerns. That covers this privacy notice as well as our practices regarding your personal information.

2. Information We Collect

We collect personal information that you voluntarily provide to us. For example when you ask for information about us or about our products and services. Or when you take part in activities on the website, or otherwise contact us.

What we collect depends on the context of your interactions with us and the website. It also depends on the choices you make, and on the products and features you use.

The personal information we collect may include:

• Name and Contact Details: your first and last name, email address, postal address, telephone number and other similar contact details.
• Information Collected Automatically: certain information gathered when you visit, use or browse the website.

This automatically collected information does not reveal your specific identity. It may include device and usage information.

For example: your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location. Add to that information about how and when you use our website, and other technical information.

3. How We Use Your Information

We use the personal information collected through our website for the business purposes described below.

We process it in reliance on our legitimate business interests. We also process it to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations.

We use the information we collect or receive to:

• Send you administrative information for business, legal and/or contractual reasons.
• Process and manage your orders, returns and exchanges made through the website.
• Enable user-to-user communications with your consent.
• Send you marketing and promotional communications.
• Publish testimonials with your consent.
• Deliver targeted advertising to you.
• Manage user accounts.

4. Sharing Your Information

We share information only with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.

More specifically, we may need to process or share your data in the following situations:

• Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents. They perform services for us or on our behalf, and they need that information to do that work.
• Business Transfers: We may share or transfer your information in a merger, a sale of company assets, a financing or an acquisition. The same applies during negotiations, and to the acquisition of all or part of our business by another company.
• Affiliates: We may share your information with our affiliates. We then require them to honour this privacy policy.

5. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Our Cookie Policy explains how we use these technologies. It also explains how you can refuse certain cookies.

6. Data Security

We have put in place appropriate technical and organisational security measures. They protect the security of any personal information we process.

However, remember that we cannot guarantee that the internet itself is 100% secure. We do our best to protect your personal information. Even so, transmission of personal information to and from our website is at your own risk.

You should only access the services within a secure environment.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

• Request access to and obtain a copy of your personal information.
• Request correction or deletion.
• Restrict the processing of your personal information.
• Where applicable, data portability.

To exercise these rights, write to us at info@pergolassignature.ca. We will review and act upon any request in accordance with applicable data protection laws.

8. Updates to This Policy

We may update this privacy policy from time to time. An update may reflect a change in our practices, or other operational, legal or regulatory reasons.

We will notify you of any material change by publishing the new privacy policy on our website. Your continued use of our website after the changes are published constitutes your acceptance of those changes.

9. Contact Us

Questions or comments about this policy? Write to us at info@pergolassignature.ca or call 866.745.1492.

You can also write to us at the following address:

Pergolas Signature5332 Ave Royale Boischatel, QC G0A 1H0 Canada